Clinical Applications Specialist – USA
Location: United States (Remote/Field-based)
Territory: USA
Company Overview
Our client is a global medical technology innovator specializing in the development, manufacturing, and service of state-of-the-art Nuclear Medicine imaging systems. They are pioneers in the transition from analog to digital detection technology, providing hospitals and clinicians with high-efficiency diagnostic tools that improve patient outcomes while reducing operational costs. The company is a leader in digital SPECT and SPECT/CT imaging, utilizing advanced hardware and software to provide high-speed, low-dose imaging with superior image quality.
Experience, Knowledge, and Skills
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Education: BS/BA, Associate degree, or RT certification.
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Clinical Expertise: Minimum of 5 years of clinical experience, with at least 3 years specifically focused on General SPECT/CT imaging systems.
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Certification: CT certification is mandatory.
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Specialized Knowledge: Experience in Theranostics is considered a significant advantage.
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Soft Skills: Excellent communication and collaboration skills; self-motivated with a proactive, customer-focused approach.
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Languages: Fluency in English is required; additional languages are a plus.
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Travel: High mobility is required, with the ability to travel up to 70%.
Position Responsibilities
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Clinical Training: Deliver hands-on didactic and clinical training to physicians and technologists through the execution of university-style curriculums.
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On-site Proficiency: Develop and execute customized customer training plans based on system configuration to ensure high levels of clinical competency.
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Consultative Support: Provide clinical expertise to improve customer workflow, image quality, and overall productivity.
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Subject Matter Expertise: Serve as the primary regional expert for imaging software and clinical applications.
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Sales & Marketing Support: Assist in market development activities, including product demonstrations, clinical discussions, and representation at industry trade shows.
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Cross-functional Coordination: Synchronize training schedules and customer support efforts with the Sales, Service, and Field Engineering teams.
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Voice of the Customer: Collect and communicate customer feedback to internal stakeholders and provide clinical input for future product development.
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Reporting: Prepare detailed post-training reports and assessment documentation to track customer progress and satisfaction.