Medical Devices Customer Implementation Specialist

  • Job Reference: 00000018-1
  • Date Posted: 17 September 2019
  • Recruiter: Coberon Chronos Group
  • Location: UK / France / Germany / Netherlands / Denmark
  • Salary: On Application
  • Sector: Medical Devices / MedTech, Pharma / Biotech, Clinical & R&D, Capital Equipment, Customer Services and Service Operations
  • Job Type: Permanent, Full-time, Home-office based

Job Description

The Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers.
 
Tasks include
1) customer site inspection and design
2) participation in contract negotiations, site preparation
3) delivery and installation coordination with the customer and 3rd parties
4) marketing collaboration, customer training, and final commissioning and acceptance.
 
This position will require frequent travel in Europe and in the future possibly in Asia.

Required Qualifications:
Bachelor’s degree or combination of education and experience
2-3 years in a similar role, handling complex / multiple projects simultaneously in the medical device industry
Experience in dealing with executive-level management and clinicians within a diverse customer organization.
Pro-active and customer-focused approach to problem-solving
Independent and able to handle multiple projects in parallel
Proficient in English and at least one additional European Language
Willing to travel up to 70% of the time