Service Operations and Shipment Coordinator - Medical Devices - DALLAS, Texas

Our client is a world-leading developer of non-invasive treatments for neurosurgery, oncology and gynecology. With over 13,000 treatments to date, their innovative technology is embraced by world renowned physicians in more than 120 medical facilities.

This position is reporting to US Services Manager.



  • Handling hardware systems and parts shipments sent from international HQ abroad to Dallas office/direct to sites. ( customs clearance, delivery companies…etc)
  • Handling sales, service and consumables shipments within the Americas and other specific destinations
  • Managing all shipments sent from Dallas office to sites in the ERP per domestic and HQ demands
  • Managing Dallas spare parts and consumables inventory including inventory transactions and inventory count
  • Pick up of faulty parts from the sites as per above and returning them to international HQ abroad in timely manner.
  • Backup for the purchasing orders handling done by Dallas office
  • Support US Service group on Service Calls reports in the ERP 


  •      At least 5 years' experience with the responsibilities mentioned above a MUST
  •      Knowledge in Microsoft Office (Word, Excel) and ERP a MUST
  •      Experience working in Medical Device Industry -  desired
  •      Experience working with domestic and international logistic groups
  •      Multi-Tasking
  •      Team worker
  •      Ability to work with multiple point of contacts in parallel
  •      Availability to work outside of applicable working hours – on rare occasions.

Location: Dallas, TX

Please send your CV to or apply directly below: